Welcome to GPS USA Community
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GPS Consulting is committed to client satisfaction and quickly resolving any complaints. GPS has established a system allowing clients to work directly with the most senior executive overseeing their project team in order to resolve any concerns that may arise.
In addition, they employ ClientSRV (an independent customer services firm) to run their Quality Assurance Program, where each client is contacted by a ClientSRV representative to gather feedback as well as provide clients with assistance in the future if required. ClientSRV may be reached via phone at (224)676-7565 or via email, at clientservices@clientsrv.com.
We are consultants that specialize in serving small and mid-size businesses in the United States and Canada. The knowledge and skill of our advisors are unrivaled, representing hundreds of years of experience when measured collectively.
Profitability is fundamental to our mission at GPS CONSULTING. We evaluate each client's potential as well as the circumstances that stand in the way of realizing their full capabilities. We will then establish optimal goals as well as charting a course to reach project objectives.
We hold the belief that accountability exists only when it can be measured against progress achieved. The progress of every project is calibrated, milestone by milestone, while our professionals guide and mentor clients, holding them true to course. The GPS reviews are in!
GPS USA SCAMMED US OUT OF NEARLY $32,000
author's review
ID
Absolutely Horrible
author's review
ID
Service
Gps Usa Consulting Service
Rudely told me to let her talk to our CEO
author's review
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Plan for the Future
Making the decision to use your business consulting services did not come easily for us. Deciding to put that much money into this project was concerning as young business owners. My hope was that we would one day look back and think it was one of the best decisions we have ever made. Today is that day! We are so pleased that we made the decision we did. Not only have we noticed a renewed energy in our business and employees, but in ourselves as well. We feel like business owners again instead of our business owning us. I have watched Tony work non-stop for years, getting sucked into the daily minutia of work and have no time to be a business owner. Jim has turned that around. This is the first time I have seen Tony get on board with delegating his daily duties and focusing on bigger picture stuff, and actually do it. We have also benefitted greatly from the new policies, job descriptions and manuals Jim has created for us. We didn’t realize the positive effect these simple tools would have on our business and employees, nor did we have the time to do it. Lastly we are so eager to use the 5 year plan, budgets and metrics Jim has put in place to help us grow and measure our business. These are the things I am most excited about. I have wanted to use these kinds of tools for years, but was never able to come up with them on my own. We now feel like we can make educated decisions, and as business owners, this give us the confidence we need to keep industry on the path it is now. We have greatly enjoyed working with George and especially Jim (the Bob’s). We look forward to the continued relationship between your company and ours.
Testimonial
GPS USA is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
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Service
Gps Usa Consulting Service
Reason of review
Good quality
Getting to the Next Level
I would like to thank GPS for helping our company Bird Express implement a marketing program and for all the effort from Michael. Michael has been very informative and has come up with a lot of great ideas to try and help us get to the next level; along with his ideas and instructions, we should be able to obtain those goals. We will miss Michael, as he came in as a consultant, and will be leaving us as a friend.
Testimonial
GPS USA is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
ID
Service
Gps Usa Consulting Service
Reason of review
Good quality
Control over the Company
About six months ago, I came to the realization that my company was not a small business anymore that I could work for and in much longer. We have grown from a four employee operation with one department, to twenty-six employees and five departments. My stress level was high and my energy level was probably at its lowest point. Days were up and down, but fortunate for me, I knew I could not give up. Berith is the Hebrew word for covenant, which means that my partner Ray and I made a covenant with God that we would conduct every business matter with honest and integrity no matter what the circumstances were. We are not perfect but we can honestly say we have done that. The problem was I needed help. I do not have the appropriate tools in place to provide focus and control over what the company had grown into. When Paul came into my office, I was not exactly sure what to expect. He asked a lot of questions and it turned out to be the right questions. By the next day, Paul knew exactly where my problems were. He knew exactly what needed to be done if I was willing to move forward. Now looking back, it was an answered prayer. Bill has been a true gentleman and a joy to work with. All of your staff has been very professional. Bill has worked hard to build the necessary tools we need. All of the value enhancements worked real well plugging in each employee to help them perform the tasks needed to make our system work. All of the value practices are exactly what I needed. I can see what each class is doing on any given month. I can figure overhead, breakeven, and effective labor rates. Bill set up an operating budget which will be of great help in the future as we move our fabrication shop next door into a different facility. Bill especially worked well with our financial secretaries. We now have a cash management tool in place with a better way to track payables and receivables. Something pretty high on my list was an incentive plan that would enhance our productivity. It looks like Bill and your staff has come up with something that will work. We will start it up March 1. I shared it with all of our employees this morning and it looks like everybody is on board. I know the journey is not over and I have a lot of hard work ahead. I am ready for it and now have a system in place that will benefit all of us and help me be a better steward of what God has given me.
Testimonial
GPS USA is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
ID
Service
Gps Usa Consulting Service
Reason of review
Good quality
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GPS USA